Help your sales team work smarter with the Sales Order Agent in Business Central

Why this matters to your team

Salespeople should spend their time connecting with customers, not copying data from emails. The enhanced Sales Order Agent takes care of the tedious tasks for you. It processes attachments, picks out delivery details, and even understands instructions written in everyday language.

The result? Less back and forth, faster response times, and more energy for what really matters: your customers. 

What is new in this release

• Smarter attachment handling: No more retyping data from PDFs or photos. The agent now reads and extracts data directly from attachments to create accurate sales quotes.
• Support for multiple delivery addresses: Did the customer specify a different shipping location in their email? The agent catches it and updates the quote automatically, no manual edits required.
• Capable to promise availability: The agent can now include items that are not in stock but can still be delivered on time. Built-in planning tools help suggest the next best option for your customer.
• Automated processing for recurring customers: For trusted, regular clients, the Sales Order Agent can handle incoming orders automatically, freeing up time for your team.
• Natural language guidance: Need to jump in and make a change? You can talk to the agent just like you would a colleague. It understands context and picks up where it left off, no need to start over.
• Wider global reach: The Sales Order Agent is now available in more regions, with local language support and even better accuracy.

Smarter sales made simple

These upgrades are not just about automation, they are about freeing your team to do more of what they do best. The new Sales Order Agent shifts your sales process from reactive to proactive, helping you respond quicker, generate quotes in less time, and stay competitive in a fast moving market.