BE-terna solution for service and rental industry

Service and rental transformation

Build stronger market position with powerful, distinctive and industry focused solution. The solution offers a complete overview of the machine park fleet, current and future capacities, and flawless logistics processing. 

Capabilities

Solution highlights

Manage entier equipment structure over the entire life cycle, service and after-sales

Configuration and offer

Configure and visualize products directly with your customers.

Production

Maintan an overview of the current production situation at all times

Rental

Optimise the entire rental process

Service and maintenance

Holistic view of your service history

Mobile field service

Intelligent on-site customer support

Analysis and evaluation

Tailor-made reports, dashboards and widgets

BE-terna solution for service and rental industry

Rental as a business model can be a success

Find out more, how BE-terna solutin build for Rental and Service companies can help you stay competitive
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Modules and functionalities

Supply Chain Management

Service and Rental Management

Sales and Marketing

Analysis and Evaluation

Supply Chain Management

Always keep an overview of the whole supply chain

  • Product configurator and product structures 
  • Change management 
  • Batch number and serial number management 
  • External production and extended work bench 
  • Material requirements planning 
  • Capacity planning 
  • Operational data recording 
  • Supply chain orders for transparent order networks 
  • Transport planning 
  • Packaging management 

Service and Rental Management

A key success factor: representing the core processes of service, rental and maintenance.

  • Rental agreements 
  • Rental offers 
  • X rental, up/down rental 
  • Fleet monitoring 
  • As-built structures 
  • Warranty and claims management 
  • Component life cycle management (usage, reliability, cost-effectiveness) 
  • Skills management for service technicians 
  • Service and technician planning 
  • Client service desk 

Sales and Marketing

Seamless collaboration of Sales and Service

  • Opportunity Management 
  • Promotions 
  • Configuration (CPQ) 
  • Competitor management 
  • Price and conditions management 
  • Mobile Sales 

Analysis and Evaluation

Improved transparency and new insights

  • Ready-made, expandable reports 
  • Individual dashboard and intuitive operation 
  • Integrated solution suite 
  • Feedback functions for predictive analyses, forecasts and budgeting 
  • In-memory calculation 
  • Integration of Microsoft Office documents